Maintenance

HighStreet will attend to any and all maintenance issues you may experience during your stay. You can report your non-emergency suite-related issues, problems, and concerns by completing our Non-Compliance Report. Be sure to include your daytime contact information, so that we can contact you in case we need more information in order to resolve your concerns.

Most maintenance issues can be resolved within 1-3 business days.



Non Compliance Report for Non-Urgent Repairs



Initiator:
Date:
Unit ID:
NCR#:

1.0 INITATOR

Customer Complaint Client Feedback

Owner Non-Conformance Feedback

Internal Non-Conformance Suggestion

Company
Contact
Res #
Customer #
City
State
Country
Phone
Cell
Fax
Email
URGENT RESOLVE BY

CATEGORY

Missing Parts
Connectivity
Damage
Security
Not to Spec
c/o Difficulties
Housekeeping
Defective Parts
Product Failure
C/I Difficulties

Other(explain)

1.0 OPERATIONS COORDINATOR

Purchasing
Finance
Housekeeping
Landlord
Sales
Maintenance
Other(explain)

Signed off
Work Order #
Date
Cost


2.0 Operations Coordinator

Departments Consulted:
Purchasing
Finance
Production
Sales
Shipping
Engineering
Other

Immediate Resolution


3.0 Quality Assurance

Investigation/Root Cause Analysis


Long Term Resolution/Corrective Preventative Action


Cost
Hours

Other(explain)

Department to improve
Purchasing
Finance
Housekeeping
Sales
Landlord
Maintenance

Other(explain)

Sign Off:
QA Signature
Date

Issue Closed

Notes:



To request a reservation or more information about our services and accommodation, visit the "Request a reservation" page.

We'll ask you for your contact information and for some information about the kind of accommodation you require.

You can also speak to our Reservations and Guest Services representatives between 8AM-5PM (Pacific Standard Time, GMT -800), Monday through Friday
at
(604) 605 - 0294

Or for after-hours reservations please call
(604) 313 - 3682